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  • Collab Engineer
  • Job Description
    Troubleshooting collaboration and mobile applications such as Outlook, Skype for Business, SharePoint, RightFax, Proofpoint, MS Office 365, Exchange, MS Teams, Yammer and Cisco CUCI Lync
    Deployments and Installs of the above software.
    Working with Tier 3 Engineers to identify trends in incidents
    Supporting Android and iOS devices
    Troubleshooting mobile applications on Android and iOS devices such as email, Skype, MS Teams, and Yammer
    Troubleshooting email security and retention issues
    Troubleshooting user profile issues
    Troubleshooting and managing SharePoint access and permissions issues
    Managing.PST files and email inbox issues
    Incident, Problem and Request management
    Participation in an on-call rotation
    By Sats - Oct 15 2018 Reply » Save » Print »

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